Stop losing order details
Keep customer, service, payment, and receipt information attached to the same transaction.
Built for everyday laundry operations
Laundry Buddy connects customers, orders, payments, laundry status, pickup and delivery, staff workflows, and owner reporting—so your team spends less time tracking and more time serving.
One source of truth
Laundry Buddy helps your staff move every order through a clear process, while owners get the visibility needed to manage the business.
Keep customer, service, payment, and receipt information attached to the same transaction.
Move laundry through Received, Processing, Ready and Claimed/Delivered stages without relying on memory.
Record payments and quickly identify orders that still have an unpaid amount.
Give owners a focused view of shops, revenue, loads, alerts, and daily performance.
Finding the number, checking the amount due, and rewriting the same message takes staff away from shop work. Laundry Buddy uses the saved customer and order details to send an automatic SMS when the laundry is marked Ready.
A simpler daily process
Each step stays connected, giving staff a consistent workflow and owners cleaner operational data.
Create or search for the customer record.
Select services and confirm the load.
Accept payment or record as debt/pay later.
Move through Received, Processing, and Ready. Marking Ready triggers the customer SMS.
The customer receives the Ready update, then claims at the shop or receives delivery with history saved.
Ready-status automation
When staff changes an order to Ready, Laundry Buddy automatically sends an SMS to the customer’s saved mobile number. Staff spend less time typing repetitive messages, while customers receive a clear update without needing to call the shop.
Built around business outcomes
Features are grouped around the work your team performs every day—not around complicated technical menus.
Give staff the information needed to create and complete orders without repeated searching.
Use a shared status board so the team always knows what is waiting, processing, or ready.
Keep staff activity, attendance, receipt records, and shop supplies in a more consistent process.
Keep customer requests and order progress connected when service extends beyond the counter.
Customer retention
Choose digital loyalty points or a digital stamp card to reward repeat customers, simplify redemption, and give people another reason to return.
Digital loyalty points
Customers can see their available points and the corresponding discount value without relying on paper notes or manual calculations.
Loyalty points
Earn more points with every wash!
Digital loyalty card
Replace easy-to-lose paper cards with a digital progress card that shows how close the customer is to earning a free service.
Collect 10 stamps & get a FREE 1 Full Service
Owner portal
The owner experience brings branch status, business performance, and clear daily sales and order summaries into one focused view without interrupting the staff workspace.
Business data deserves care
Laundry Buddy separates staff and owner experiences while the backend remains responsible for authentication, permissions, and business rules.
Owner and staff entry points support clearer roles and responsibilities.
Critical permissions and operational actions are verified by the backend.
Customer, shop, and transaction data remain behind authenticated application routes.
Authenticated pages and private API responses are not treated as public offline content.
Open the staff workspace for daily operations, customer loyalty, or enter the owner portal to review your business.