Built for everyday laundry operations

Run your laundry shop from one connected system.

Laundry Buddy connects customers, orders, payments, laundry status, pickup and delivery, staff workflows, and owner reporting—so your team spends less time tracking and more time serving.

  • Staff and owner access
  • Mobile-ready PWA
  • Daily owner reporting
Real owner portal interface
Laundry Buddy owner portal showing net profit, shops, branches, sales, unpaid balances, expenses, laundry loads, and status counts
Laundry Buddy daily sales and order report showing ₱3,800 in paid sales, ₱950 unpaid, 20 loads received, 8 ready loads, and 15 claimed loads
Daily sales & order summary Sales, unpaid balances, and load status
Customer recordsKeep service history together
Order visibilityKnow what is received or ready
Payment trackingSee paid and unpaid balances
Owner reportingReview shop performance anywhere

One source of truth

Replace scattered tracking with a connected workflow.

Laundry Buddy helps your staff move every order through a clear process, while owners get the visibility needed to manage the business.

Stop losing order details

Keep customer, service, payment, and receipt information attached to the same transaction.

Know the next step

Move laundry through Received, Processing, Ready and Claimed/Delivered stages without relying on memory.

Keep balances visible

Record payments and quickly identify orders that still have an unpaid amount.

See the business clearly

Give owners a focused view of shops, revenue, loads, alerts, and daily performance.

Stop manually texting every Ready customer

Finding the number, checking the amount due, and rewriting the same message takes staff away from shop work. Laundry Buddy uses the saved customer and order details to send an automatic SMS when the laundry is marked Ready.

A simpler daily process

From customer intake to completed order.

Each step stays connected, giving staff a consistent workflow and owners cleaner operational data.

01

Add Customer

Create or search for the customer record.

02

Create Service Order

Select services and confirm the load.

03

Record Payment

Accept payment or record as debt/pay later.

04

Track Laundry Status

Move through Received, Processing, and Ready. Marking Ready triggers the customer SMS.

05

Notify, Claim or Deliver

The customer receives the Ready update, then claims at the shop or receives delivery with history saved.

Ready-status automation

Mark it Ready. Laundry Buddy handles the customer update.

When staff changes an order to Ready, Laundry Buddy automatically sends an SMS to the customer’s saved mobile number. Staff spend less time typing repetitive messages, while customers receive a clear update without needing to call the shop.

Before: manual texting

One Ready order creates several extra steps.

  • Find the customer’s mobile number.
  • Check the remaining balance.
  • Rewrite and send the message.
  • Remember who was already contacted.
With Laundry Buddy

The Ready status becomes the trigger.

  • Faster customer updates.
  • Fewer missed follow-ups.
  • Consistent message details.
  • Keeps staff focused on shop operations.
Live workflow preview Order #1048
1
Order saved
2
Processing
3
Waiting
Processing Sample automated message
Sample Laundry Buddy SMS telling a customer that laundry is ready and showing the amount due
Waiting for Ready status Sample message. Delivery still depends on the SMS provider and mobile network.

Built around business outcomes

Everything your shop needs to stay organized.

Features are grouped around the work your team performs every day—not around complicated technical menus.

Serve customers faster

Give staff the information needed to create and complete orders without repeated searching.

  • Customer profiles
  • Service order creation
  • Order history
  • Automatic Ready-status SMS
  • Customer contact details

Keep every load visible

Use a shared status board so the team always knows what is waiting, processing, or ready.

  • Received queue
  • Processing queue
  • Ready queue
  • Ready-customer notification
  • Claimed/Delivered list
  • Search and filtering

Control daily operations

Keep staff activity, attendance, receipt records, and shop supplies in a more consistent process.

  • Staff accounts
  • Attendance tracking
  • Receipt reprinting
  • Inventory records and movements
  • Expense tracking
  • Daily sales and order summaries

Support pickup and delivery

Keep customer requests and order progress connected when service extends beyond the counter.

  • Pickup booking
  • Delivery handling
  • Customer contact details
  • Complete transaction history

Customer retention

Build loyalty into every completed order.

Choose digital loyalty points or a digital stamp card to reward repeat customers, simplify redemption, and give people another reason to return.

Digital loyalty points

Turn every wash into future value.

Customers can see their available points and the corresponding discount value without relying on paper notes or manual calculations.

  • Clear points balance and conversion value
  • Rewards linked to the customer record
  • Simple redemption during a future transaction
Customers can understand the value of their points at a glance.

Digital loyalty card

Reward repeat visits with digital stamps.

Replace easy-to-lose paper cards with a digital progress card that shows how close the customer is to earning a free service.

  • Visible progress toward the next reward
  • No physical stamp card to carry or replace
  • Faster reward verification at the counter
A simple visual reward path helps customers stay engaged.
  • No paper cards
  • Automatic reward tracking
  • Clear redemption value
  • Better repeat-customer experience

Owner portal

Stay connected to every shop—even when you are away.

The owner experience brings branch status, business performance, and clear daily sales and order summaries into one focused view without interrupting the staff workspace.

  • Review daily sales, unpaid orders, and Received, Ready, and Claimed load totals in one summary.
  • Switch between parent shops and branches from one owner account.
  • Open an individual shop when closer inspection is needed.
  • Use a mobile-ready portal designed for quick business checks.
Open Owner Portal
Multi-shop overview All systems active
Net profit ₱24,860
Today's load 38 loads
Ready orders 12
Main Street Laundry Sample branch performance
Active
Sales today₱4,260
Unpaid₱850
Received9
Ready8

Business data deserves care

Designed with secure operational access in mind.

Laundry Buddy separates staff and owner experiences while the backend remains responsible for authentication, permissions, and business rules.

Separate access

Owner and staff entry points support clearer roles and responsibilities.

Server validation

Critical permissions and operational actions are verified by the backend.

Protected records

Customer, shop, and transaction data remain behind authenticated application routes.

Private data stays live

Authenticated pages and private API responses are not treated as public offline content.

Spend less time tracking. Run your shop with a clearer process.

Open the staff workspace for daily operations, customer loyalty, or enter the owner portal to review your business.